This policy explains how Sellecom collects, uses and protects your information when you visit sellecom.vn and request a consultation.
1. Information we collect
- What you send through the contact form: your name, phone / Zalo number, store name and product line, and what you need help with.
- Technical information when you browse: pages viewed, buttons clicked, device type, browser and where you came from (for example an ad or Google). This is recorded anonymously.
- Cookies and analytics tools: the website may use Google Analytics 4 and Meta Pixel to measure how content and ads perform.
2. How we use it
- To get back to you with the consultation you asked for.
- To improve the content, tools and experience on the website.
- To measure the results of Sellecom's advertising.
Sellecom does not sell or rent your personal information to third parties.
3. Sharing
Information is only shared with service providers needed to run the website (hosting, email delivery, analytics) and when required by law. They may only use it for the purposes above.
4. Storage and security
Information is stored on infrastructure with encrypted connections (HTTPS) and is only accessible to the Sellecom staff who handle consultations. We keep it as long as needed to advise and support you, then delete or anonymise it.
5. Your rights
You can ask to see, correct or delete the information you sent, or stop hearing from Sellecom at any time, using the contact details below. You can also block or delete cookies in your browser settings.
6. Changes
This policy may be updated when needed. The date of the latest update is always shown at the top of the page.
7. Contact
For any question about this policy, email contact@sellecom.vn or message Sellecom on Zalo.